Zhengzhou Goldspring Mining Equipment Co., Ltd. has earned many honors due to its outstanding craftsmanship and advanced technology, treating clients as the supreme. Users are our everything. We will continue to adhere to strict quality principles, taking responsibility for every process, every product, and every user. We believe that genuine dedication will also bring honest rewards!
Post-sale Service Philosophy:Company Philosophy: Above all, honesty is our foundation, and quality is our top priority.Business Creed: To establish the Goldspring brand and to satisfy our customers are our eternal pursuits.Service Philosophy: We take responsibility for every process, every product, and every user.
Company Philosophy:We persist in being market-oriented, seeking development through innovation, ensuring survival through quality. With excellent after-sales service, we have received widespread consistent praise from many users. We welcome guidance and discussions on business matters from various stakeholders with enthusiasm.
Response Speed:
(1)Within 24 hours of receiving the service information, the service engineer will contact the client by phone to explain the measures for handling the issue.
(2)Service engineers are on stand by 24 hours a day;
(3)Service engineers cannot leave the site until all unresolved faults are addressed and customer approval is obtained.
Pre-Sale Service:
When acting as a trusted adviser and assistant to good clients, ensure that every investment yields a substantial return.
(1)Selection of Equipment Model;
(2)Products are designed and manufactured according to the specific requirements of the client.;
(3)Training technical personnel for clients;
Post-Sale Service:
Respect the client; give them peace of mind, a sense of ease, and a touch of delight, striving to enhance their overall value.
(1)Product acceptance;
(2)Support clients in developing a construction plan.。
Post-Sale Service:
(1)Equipment installation and commissioning;
(2)Training operations personnel.;
(3)The product's quality period is one year; within that year, all expendable parts are free of charge;
(4)Zhengzhou Goldwell Mining and Metallurgical Equipment Co., Ltd. has been providing spare parts services for many years.